A sign saying thank you

The Importance of Generosity and Gratitude in Business

There are billions of books, articles, journals, and thoughts about how to run a successful business and be the most profitable. Search “run a good business” in Google and you get 441,000,000 hits. Clearly, a lot of people have a lot to say about this, yet there isn’t enough time in a lifespan to cover it all.

While I’m by no means an expert in the business realm, I’m a small business employee and I have a tangible experience and perspective in the job market. So, naturally, I do have my own two cents on the subject. Generosity and gratitude can have one of the most profound effects on your business, beyond what is easily measurable.

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This is a Human Issue: Zao Stands with Refugees

We stand with our immigrant neighbors, our refugee neighbors–not because they have a positive effect on our bottom line, but because they are human and worth the inherent dignity of humanity

Like many of my fellow Americans, I’ve found myself a bit dumbstruck over the events that have unfolded from our nation’s executive branch over the recent weeks. An eternal optimist, I’ve done my best to find silver lining in it all.

The bright side of all of this? Americans all over our country are banding together in solidarity to show their support for their immigrant and refugee neighbors.

“What is a web development agency doing spouting political diatribes?”

That’s what you might be asking. It’s a fair question. This is not a political issue; this is not a “left” or “right” issue. This is a human issue.

Many business leaders have already come out in support of immigrants and refugees because they run companies who depend on those populations and their skills, or they run companies founded by immigrants.

This is all good and well, but at the risk of being repetitive: this is a human issue. 

We stand with our immigrant neighbors, our refugee neighbors–not because they have a positive effect on our bottom line, but because they are human and worth the inherent dignity of humanity.

None of this is (or should be) controversial. Many of us, in our dumbstruck state, are left asking ourselves, “What can I do?”

I don’t have all the answers, but I know that if all of us do something, it will make a difference.

This is what we’re committing to:

Starting Local

To me, this is the most important part.

We may not all be able to go protest, or go to the ends of the earth and alleviate suffering, but we can all do something right where we are.

Zao Supports Refugees

Locally, Zao is committed to serving an organization who has been committed to serving Portland’s local refugee population.

Refugee Care Collective equips refugees to adapt to life within their first year of entry through partnering with local resettlement agencies and mobilizing the city of Portland.

We’re doing a matching campaign for RCC.

That means we’ll match anyone’s donation to RCC, dollar for dollar, in their name.

matching donations, refugee

If you hate these matching campaigns as much as I do (I mean, seriously, you want me to RT you and you’ll give a dollar? Come on. Just give the dollar.), fret not.

We’re giving $1,000 (to start) no matter what. We’d just love to be able to give it in your name, instead of ours. Just email your donation receipt to justin@zao.is, and I’ll hit you back with the matching donation in your name.

Other Pacific Northwest Organizations That Need Help

Latino Network

Latino Network is a non-profit that serves Latino youth, families, and communities. The news of the election has hit their community hard, and the support they offer the Portland-area is invaluable.

“At the same time, American voters made a choice to elect a President who has used harmful and divisive language that singles out Latinos, Muslims, immigrants, and other people of color.

I have heard from many of our staff members and community members about the deep fear that exists within our communities. Many of us, our families, and people we know came to this country as immigrants seeking a better life. Leaving one’s home to immigrate takes courage, strength, and a deep desire to seek something better for ourselves and our families.”

-Carmen Rubio, Latino Network Executive Director

Northwest Immigrant Rights Project

The Northwest Immigrant Rights Project fights for immigrant justice by providing direct legal services, systemic advocacy, and community education. Since the election, they have been doing a ton of work to continue to advocate for immigrants and educate social service providers in Washington.

IRCO

IRCO has spent the last forty-plus years working with Portland refugees and immigrants. Their goal is to “promote the integration of refugees, immigrants and the community at large into a self-sufficient, healthy and inclusive multi-ethnic society.”

Islamic Social Services of Oregon State (ISOS)

ISOS is a charitable organization that works with a network of non-profits and community service groups through financial and public assistance. They provide refugee services, as well as needy assistance, family crisis, and alliance support.

Oregon Jewish Museum and Center for Holocaust Education

There are parallels to history in what has recently happened. We said never again. The Oregon Jewish Museum and Center for Holocaust Education is an extremely important resource, particularly right now.

Hollywood Theatre

The Hollywood Theatre is a non-profit that screens special social justice related films and works with local non-profits (like Latino Network) to host screenings, with talkbacks, and gives the proceeds back to the organizations they partner with. Art has been a well-documented medium of political resistance and education, and supporting that is vital.

Regional Arts & Culture Council

The Regional Arts & Culture Council is serves Clackamas, Multnomah, and Washington counties with grants for artists, non profits, schools, as well as advocacy, community services, and arts education.

Once again, art is a well-documented medium of political resistance and education–as well as an excellent therapeutic tool and a huge contribution to the community. It has been suggested that the current administration may eliminate the National Endowment for the Arts, National Endowment for the Humanities, and privatization of the Corporation for Public Broadcasting, which would drastically damage many arts organizations–this one included.

The President and CEO of Americans for the Arts, Robert L. Lynch, shared a few things he has done, as well as how the community can rally against this, in a blog post on their site.

“I don’t take anything for granted with the will of an elected body, whether it’s federal state or local. Anything can happen…[s]o it’s important for the arts community to voice its concerns as much as possible.”

Robert L. Lynch, Americans for the Arts President and CEO 

Beyond Local

National Organizations That Need Your Help

U.S. Committee for Refugees and Immigrants

These folks help protect and fight for the rights of those who have been uprooted, based in Washington D.C. They’re doing vital work and a great central hub for supporting refugees and immigrants.

American Civil Liberties Union (ACLU)

You’ve heard of the ACLU, and we have them to thank for blocking the unconstitutional ban that the world is still reeling from. They’ve decided to keep fighting–and these lawsuits are expensive. Supporting them is crucial.

Electronic Frontier Foundation (EFF)

EFF has done important work for many years. Considering that Muslim Americans returning abroad were recently asked for their social media accounts for evaluation upon re-entry, the work they do is going to be more important than ever.

Black Alliance for Just Immigration (BAJI)

BAJI works with and on behave of African American and black immigrant communities by building coalitions and initiating campaigns to push for racial and social justice. They’ve released their official condemnation of the recent executive orders, and will need support for the people they serve moving forward as well.

Immigrant Legal Resource Center

ILRC trains attorneys, paralegals, and community advocates regarding how to work with immigrants, and work with many different groups to shape public policy regarding immigration.

National Immigration Law Center

NILC is dedicated to defending and advancing the rights of low-income immigrants through impact litigation, policy advocacy, and strategic messaging about immigration issues.

What Else Can We Do?

Call your representatives and voice your opinion.

The Sixty Five makes it easy to find your reps, as well as provides a simple script for callers to use, which is especially great for those of us who get anxious regarding calling on the fly.


I’ve given a lot of thought to giving, and I want to make sure that we can have the best impact possible.

If you’re familiar with organizations that are having a significant positive impact for refugees and immigrants, or if there are other things you think we can do to help, I’d love to hear about them.

 

Integrity

Integrity is so important.  Especially these days, when big corporate scandals are almost to be expected.  I would consider myself a person of integrity, but it is amazing how little things can show cracks in our character.

I went to a children’s museum with Justin and his family on Friday.  My daughter just turned one last week. One of the benefits of young kids is that their admission is almost always free or very discounted. As we were standing in line, the sign said “Children under one are free”. Everyone else was $10.  This was the first instance where I was faced with having to pay for her admission, and full price at that!

I quickly whispered to Justin and his wife about whether or not I should try and get her in for free. I mean she was very barely one, and more of a baby than a toddler. [insert any other rationalization and justification here.] I’m not surprised by their response, because I’ve known them for years, but it stopped me in my tracks, called me to a higher standard and allowed me to gain a better perspective.

Of course we should pay her admission.

  1. It’s the right thing to do.
  2. It’s investing in our children (if we’re not willing to do that, especially on the small scale, we’re very short sighted indeed.)
  3. Our character is developed most often in the little “inconsequential” things.

Not that they explicitly said those things, but I heard it loud as day, and I listened.  They were also very gracious about it.  They didn’t shame me or make me feel bad for momentarily thinking about joining the “dark side.”  Additionally, they insisted on paying for both of our admission, and then lunch to boot.  Talk about generous.

This one little moment really resounded deep to my core about who I want to be.  It challenged who I really am versus who I say I am.  It also got me thinking about what the rest of the small things I do say about me.  Many say exactly what I should hope, but others could use a little tweaking.

It is so refreshing to know that I work in a company that is founded on integrity.  How many people can honestly claim that the company they work for not only has their employees’ best interests at heart, but the good of society’s as well?  Well I can, and it’s a privilege to be part of it.

So as you walk through life, if you aren’t already, pay attention to the small things.

They matter more than we think.