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Zao: A Look Back at 2017

Last year, we celebrated a huge 2016 with excitement and anticipation for what the future would bring.

We’re happy and humbled to report that 2017 didn’t disappoint. We added a Project Manager to our team, we posted some rad content, worked on some incredible projects, and learned a lot along the way.

Here are the highlights of what went down in Zao’s 2017:

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How Communication Plans Improved Our Projects

As I’ve mentioned before, I’ve been going through Louder Than Ten‘s Project Management apprenticeship since the spring. As the program has been progressing forward, we’ve been integrating many of the things I’ve learned into Zao processes (with, of course, some tweaks to make them a perfect Zao fit). One of our early takeaways from LTT was the use of a formal Communication Plan, and it turns out, this small thing has totally leveled up our projects and client relationships.

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